Some apps require users to manually sync flights from the DJI app to DJI's cloud server while newer ones can do this automatically. Please refer to your DJI user manual if you are unsure on the process.

DJI Go 4

If you're using the Go 4 mobile app, you'll need to manually synchronize your flight records each time you want them to upload.

See the video below for instructions:

DJI Fly

The newer 'DJI Fly' app makes synchronization easier, as it's possible to set automatic syncing from within the app.

See the below video for instructions:

How it works: Synchronizing with FlyFreely

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Once you've set up cloud sync in the relevant app, you can enter your account details in FlyFreely to start automatic downloads into the platform. Once your flight logs are synced to the FlyFreely Office App, you can assign your flight logs to the relevant missions.

For full instructions on this, see the below video:

Semi-Automatic Process: This is a semi-automatic method of capturing your flight logs into FlyFreely. This means you will need to manually reconcile your flight logs post-mission. Please review the video above to understand how to do this.

This process cannot be automatically configured and is different to automatic mission creation. To understand how this works, please see Configuring Automatic Mission Creation.

This is how it will work:

User Roles Required

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Access to the DJI Sync account setup is controlled via each user's roles. To manage flight logs, non-admin users will need to have one of the following roles:

Manage Organisation Flight Logs - view and manage all flight log sync accounts.
Manage Own Flight Logs - view and manage their own flight log sync account.

See Understanding user roles for more details.

DJI Account Organisation

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When utilising our DJI flight log syncing, there are 3 options:

Each user has their own DJI account (recommended)
Each RPA has it's own DJI account
Generic organisation-wide DJI account

Each setup has advantages and disadvantages, as summarised below.

Individual Accounts:

Each remote pilot has their own DJI account

Pro: Easy to identify which pilot each log belongs to, as the email is shown on the flight log screen.
Con: Pilots need to ensure they log in and out of their DJI accounts every time they operate.

RPA-Based Accounts:

Pro: The account can remain logged in on each controller.'

Con: Difficult to differentiate when multiple pilots are flying on a single mission.

Generic Account:

Pro: Only one set of login information to keep track of.

Con: May get confusing in organisations with many pilots, or very frequent flight operations.

If you run into any problems while setting up your flight log syncing, please reach out to us at support@flyfreely.io for assistance.

Set up DJI Log Collection in FlyFreely

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Navigate to the Flight Logs screen from the 'Missions' dashboard. The 'Flight Logs' button can be found on the left-hand panel.
Click on the 'Setup Cloud Flight Log Sync' button at the bottom right of the Flight Logs window.
Click 'Add DJI Account' button
Enter your credentials and select the account. Personal is a personal DJI account that the individual owns. Organisation is an account your organisation created and is owned by the organisation.
Click Save. Your DJI account is now setup in the platform.

Flight Log Sync via DJI Cloud

FlyFreely can sync your uploaded DJI logs for later assignments to relevant missions (semi-automatic method of capturing flights to FlyFreely).

Supported Systems

Examples of uploading log files from DJI apps

DJI Go 4

DJI Fly

How it works: Synchronizing with FlyFreely

User Roles Required

DJI Account Organisation

Each setup has advantages and disadvantages, as summarised below.Individual Accounts:

RPA-Based Accounts:

Generic Account:

Set up DJI Log Collection in FlyFreely

Each setup has advantages and disadvantages, as summarised below.

Individual Accounts: