How to add personnel

Adding users and assigning roles in FlyFreely

Before you can start planning missions in the FlyFreely app, you need to add personnel and assign them roles (eg Remote Pilot, Planner etc). For more information on the various user roles, see Understanding User Roles.

This article will cover the following:

What are Personnel?

Inviting Personnel

Pending Invites

Deleting Invites

What are Personnel?

In the FlyFreely platform, the term Personnel refers to any user of the software. This might include Remote Pilots, other crew (observers or assistants), administrators and anyone else in your organisation who needs access to the system.

Inviting Personnel

(back to top)

To start, make sure you are in the Manage dashboard and the Personnel widget is toggled to visible.

1. To add personnel, including remote pilots, click the plus button (+) on the Personnel widget.

2. This screen allows you to invite new users to the organization. To invite a user, enter their email in the box and click add. This will add them to the 'invitee list'.

3. Next, select the roles you wish to apply to the user. For more information on the various user roles, see Understanding User Roles. All users must have at least one role.

Note for mission planning:
If your new user has the Remote Pilot role selected, they will now be available in the ‘Remote Pilot in Command’ and ‘Crew’ sections of the Mission Planning dialogue.


Remote Pilots and software licences go hand in hand

In order to apply the 'Remote Pilot' role to a user, you must have a software license available. Number of available licenses is displayed next to this role. 

If you don't have any licenses remaining, the 'Remote Pilot' role will be unavailable until additional licenses are freed up (removed from other remote pilot users) or additional license/s are purchased.

4. When user roles have been applied, click Send Invitations. This will send email invitations to all users in your 'invitee' list. Once each user has accepted the invitation and created a password, they will be added to your personnel list and can start using the software.

Pending Invites

(back to top)

A invite is pending when a user has been invited but hasn't yet responded and signed up.

Licences are assigned as soon as an invite is sent. If you notice that you have fewer available licenses then expected, check the pending invites to see if there are any outstanding (only applies to remote pilot roles).

To see how many licences are consumed by pending invites, visit Organisation Admin > Subscriptions & Billing 

To view pending invites, go to the personnel widget and click on the dropdown menu to change the status. You can also filter the list to display: Current Personnel, Pending Invites or Archived Personnel.

Delete an Invite

(back to top)

If you want to delete an invite, go to the personnel widget, change the status to 'Pending Invites'

and click on the bin button.

Invites cannot be resent. If you need to send a new invite to a user, remember to delete the old one first to avoid duplication of licenses.